NYT reporter Eli Tan, reviewing the AI over two weeks with connected bank accounts and email, had it call his dental insurer Anthem. The AI supplied his member ID, answered the security question, waited on hold, then rang him through to the live representative.
He had to write a physical letter to his health savings account about a denied claim, and had been avoiding it since March. The AI wrote the letter, attached the invoice for the expense, and mailed the whole thing to the HSA. His only job was taking over for the $2.31 payment. Whether the claim was then paid is not stated in the comment.
This only partly worked. Worth knowing before you try it.
Autism Queensland, a disability services organization, has agents handling about 70 percent of its administrative requests, per Salesforce's customer disclosures.
A man fed a video of his golf swing into AI and worked on what it told him to fix. His average score dropped from the low 100s to the mid 80s, a gain he says he would once have paid thousands of dollars for.
In its morning briefing the AI flagged a doctor appointment he had booked weeks ago, and he told it to remind him to cancel it later that day because a work briefing now clashed. The AI went into his email, found the confirmation, saw there was a $150 fee for cancelling within 24 hours and a cancel link, and cancelled it before he had seen any of that.
Her AI logs meals from photos, tracks workouts, and produced a Week 1 report with average calories, protein, activity days, deficit and pace; it pings her three times a day for water and generates weekly and monthly reports.
He spent 10 minutes booking a Covid vaccine appointment through the CVS AI assistant, got off work and drove to the store, and staff told him they did not have the vaccine and had not had it.
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He set up his own site, granu.be, and has the AI make reports from his diabetes data. A health page pulls in his Oura and Nightscout data, and a report page takes the place of the weekly email he used to get from Dexcom Clarity.
A runner replaced uploading Garmin screenshots into AI with a self-hosted agent on a Mac mini that reads his Garmin data (sleep, HRV, resting heart rate, VO2 trend, laps) through MCP plus his Strava uploads: it messages him at 8am, designs the day's run and writes it to Garmin Connect, then grades each session against the prescription when it lands on Strava and decides when training load goes up. He hit his sub-20-minute 5K goal about a month later, and it saves him the hour a week he used to spend planning.
Angel Almenarez Jr. posted screenshots of an AI-generated workout tracking page built by the AI: 'DAY 1 UPPER PUSH' with exercises (Chest Press 4x8-10 Machine 120 LB, Incline Press 3x10-12 Dumbbell) plus an ACTIVE TRAINING BLOCK (Week 1, Week of Sep 21, BUILD phase) with a 4-day split (Upper Push, Lower Quads, Upper Pull, Posterior Chain) for logging weights and charting progress.
Andrew tracked his Hyrox training in a spreadsheet by screenshotting his Whoop stats after every workout. He asked the AI to find something better; the AI connected directly to the Whoop API, and now whenever he says he finished a workout the stats land in his Google Sheet automatically, alongside strength sessions he dictates (like 5x5 back squat).
Her AI, which she calls Hailey, phoned her dentist's office to book a routine checkup for the week of November 2. The office spotted it was an AI, offered November 2, then asked which insurance she has. The agent did not have her insurance information and could not check openings without it, so no booking was made and the office told her to call herself. She shared the full call transcript.
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Crawford Collins (verified, 1.1M followers), a busy new dad, personalized the AI as 'Atlas' (fox avatar) and used voice commands while caring for his infant son. Atlas generated an efficient 4-day-a-week workout plan synced to his calendar, found and ordered fragrance-free size-3 diapers (approved on screen), and when grandma was watching the baby, found a date-night sushi restaurant (Yasu Beverly Hills, Sushi Note) which he booked.
She told her AI, which she calls Galatea, that she wanted to exercise more. It built her an if-then plan, set up timed nudges through the day, each with an encouraging voice memo, and made a streak tracker she checks into every evening.
She has been using AI on her health insurance claims, even though she is wary of sharing health info. It found a lot of mismanaged claims that Cigna owes her money for.
The AI reviewed roughly 1,000 pages of the user's medical records spanning eight years and surfaced the relevant tests and medications for the user's AFib care team.
The AI reads the reviewer's Strava trend data, which is normally shown as charts a screen reader cannot use, summarizes it in words, and correlates it with his data from the Apple Health app.
Since the AI got access to his Strava through an MCP, it has become his running coach. He says his progress is clear and he may reach 150 km of running in one week, but the sessions are so strict he feels like he is doing maths.
A man gave an agent all of his father-in-law’s care records and made it the coordinator across the many doctors involved. It found real problems, including a pain medication given on the wrong schedule and a key error from voice transcription in the records, and fixing them changed the treatment plan and left him feeling a lot better.
After UnitedHealthcare denied coverage for his out-of-network spinal surgeon, Donald Grant used Claimable's AI appeal service to build an 11-page legal and medical appeal, which he emailed to the insurer's CEO, officials and reporters. UnitedHealthcare approved both the surgeon and the procedure at the in-network rate ahead of his October 14 surgery.