Ethan Mollick writes that the AI noticed an airline credit of his was about to expire and, when he asked, contacted American Airlines to request an extension — an example of agents catching deadlines their owners miss.
A first-person account of testing the AI to fully plan and book a spontaneous trip without doing research: an open-ended goal (good food, beautiful stay, minimal effort). The AI compared destinations, flights, and hotels, noticed the author's saved Instagram folder for Mexico City, suggested ways to use points and travel benefits, and organized everything into a bookable plan — presented as Part 1 of a series.
A Facebook screenshot shows the AI's pending-order screen: 'the AI wants to place an order at Duffel' for an American Airlines round trip, Raleigh/Durham to Dallas departing Monday Oct 19, 2026 at 11:39am nonstop and returning Friday Oct 30, 2026 at 9:35am nonstop, one passenger (Paul Armstrong), total $607.09, payable by Mastercard or Link.
Stuck in Manhattan with three hours to fill after a drop-off, Eric planned the afternoon with Jarvis by voice while driving. He gave it a mood instead of a destination — a break from technology, maybe by looking at art about technology — and it weighed a museum, galleries and an observation deck, then came back with a walking route through Chelsea galleries. At the end of the call he told it to put the route in his calendar, and it did.
Nina Dobrev asked the AI to track flight prices from 4 cities ($7,472.74 total) and build a 10-day Rome itinerary for her girls' trip. Multi-origin price tracking plus a full itinerary — group-trip planning with real numbers.
Jared Lee was flying to New Bern, North Carolina, where his father may be dying, when delays at lunch told him he would miss his connection. His rental car was booked for New Bern airport. From the taco restaurant, he asked the AI to change the rental to a Charlotte pickup for the 4.5-hour drive. A couple of text messages later it was done: new rental, new confirmation. He estimates it saved him at least an hour of hold time, spent instead present with his wife.
Before a Wednesday conference trip to Japan, the AI proactively reviewed the author's Google Schedule, noticed the Visit Japan registration was missing, and messaged him. After he logged in, it auto-populated his flight and hotel details so he could finish with one final click.
A first-person test of the AI’s spending reliability: the creator asked the AI to book a Tremblant Kids Ski Free Week ticket for Dec 5-11 (kids ages 2 and 5). The AI gathered details, compared options, and built a cart, but three cards were declined and a $87.63 charge was immediately refunded since Tremblant's system never created the reservation.
This only partly worked. Worth knowing before you try it.
An experienced traveller who hates planning had the AI plan his recent trip to China and book everything — flights, hotels, tickets and attractions — leaving him only the final pay button to click. Before travelling he ran the finished itinerary past a fresh session told to find errors, and it caught one: he was scheduled to be at the wrong train station.
G Schwartz had the AI list and sell his Yeat Central Park concert tickets on StubHub, with the agent handling the listing through credentials found in email. The tickets sold.