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Autism Queensland Agents Handle About 70% of Administrative Requests

Autism Queensland, a disability services organization, has agents handling about 70 percent of its administrative requests, per Salesforce's customer disclosures.

How it works

  1. Agents take administrative requests
  2. Handle 70 percent of them
  3. Staff focus on services

Why it’s worth knowing

A disability nonprofit automated most of its admin work.

Where it’s from

Summarized from a public post on odaily.news. See the original ↗

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