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Jobs, side gigs and small business · 1,669 ideas

A folder tidy up script for my freelance work grew for five months and took over

He runs a freelance video editing studio and a coding studio, and his project folders were a mess across drives. He started a small folder making script with AI and kept adding to it daily for five months. It is now a 100,000 line Rust program with 1,390 tests that holds every project he has, gives each a permanent ID, and jumps him to any project on any drive or machine with one command.

Grade my call-center team's calls and coach every operator daily

In the same CEO's US business line, an agent reviews the call-center operators' calls, transcripts and CRM results every day, then writes the human supervisor's task list with numbers and deadlines and sends each operator 3–4 small skills to fix from their own recent calls. Each skill is marked pass or fail every evening and closes after three consecutive passes; the agent only suggests — people decisions stay with people.

Plumbing firm's voice agent books 600+ jobs from calls that used to go unanswered

Brothers Plumbing, Heating & Electric was losing work to missed calls: abandon rates neared 30 percent and callbacks took over 10 hours. ServiceTitan's AI Virtual Agent now answers in seconds and books jobs around the company's real capacity, service zones, technician skill sets and job types; the abandon rate fell to 5 percent, more than 600 jobs have been booked by the agent, and the company attributes $1.33 million in revenue to it.

$1,330,000

Cut a three-hour trading workflow to about 20 minutes

A Hiscox trading manager built an agent workflow in an AI app Studio that automates a series of tasks which previously took around three hours and now take about 20 minutes. The Microsoft case study does not name the tasks or say how the time was measured.

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