Smarsh's Emmy Agent Resolves 31% of Cases and Saves Reps 7.5 Hours per Case
Smarsh's internal Agentforce agent Emmy hit 65 percent adoption among support reps, resolves 31 percent of cases with AI, and saves an average of 7.5 hours per case.
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Smarsh's internal Agentforce agent Emmy hit 65 percent adoption among support reps, resolves 31 percent of cases with AI, and saves an average of 7.5 hours per case.
The AI took a 6 month old presentation and updated the branding. He then had to replace images and fix a dozen small things that did not look clearly wrong at first pass. It saved an hour of copy paste work and caused an hour of editing.
Prompted an agent to build a custom LLM coding harness with session resume, done in an hour and working nearly flawlessly, plus a WebFetch tool added in 5 minutes.
Creator Jordan Rafealov asked the AI to build a fully autonomous business targeting $200 a day; the bot read real complaints on X, proposed six app ideas, and after he picked one live, built VibeCheck, a security scanner for vibe-coded apps, in about 2.5 hours including the name, plan and domain purchase. The video doubles as a funnel for his paid community.
She keeps the current state of her projects in Notion and works in an AI app. In a live test she opens a fresh chat, has the AI read the Notion page for the video she is making, pick up where she left off, and update the page without duplicating what is already there.
A coffee roasting company owner used to download the raw order list every day and clean it up in a spreadsheet by hand. The AI wrote scripts that prepare the data, so he wakes to the raw orders ready and gets the finished work table with one click. It also speaks a notice to his staff when a top priority order comes in.
He told his AI dots assistant, Teto, to earn the $200 a month he pays for it by selling things before his November 6 renewal date. Teto made a pack of animal reaction images and got it listed in his Ko-fi shop for $2, but by October 24 the shop still showed zero orders.
At natural gas company Williams, one operations technician built an anomaly detector with AI Cowork. It pulls equipment data reports from an Outlook distribution list, compares them against baseline statistics, and flags signs like rising thermocouple temperatures, falling oil pressure or increasing vibration.
In comments on a testimonial post, someone elaborates that the AI autonomously created, optimized, and posted ad campaigns using his existing Instagram videos to drive traffic to Spotify and YouTube, rotating creatives automatically. Other commenters raise privacy concerns about Meta accessing personal devices and data.
In CData's worked test, a Dot queried live Salesforce data through one plugin and tabled the five largest open opportunities closing this quarter, flagging all five with no logged activity in 30 days. One deal was still open six days past its close date; the account used test data, as the post discloses.
Every idea is a real post from someone who tried it, summarized in our words, with a link to the original. App names are swapped for plain words.