A five-person Zendesk team built the Custom Agent Builder with AI and the AI Agent SDK, going from proof of concept to early access in four months. Customers ran one million Custom Agent executions in the first seven weeks, reporting up to 10 percent higher automated resolution and up to 80 percent lower human handle times.
Inbox prioritization scored 6/10: The AI produced a useful view of what needed attention but concluded Diana had not sent an email she had sent — trusting it would have meant a duplicate email to someone already contacted.
This only partly worked. Worth knowing before you try it.
Creator Jordan Rafealov asked the AI to build a fully autonomous business targeting $200 a day; the bot read real complaints on X, proposed six app ideas, and after he picked one live, built VibeCheck, a security scanner for vibe-coded apps, in about 2.5 hours including the name, plan and domain purchase. The video doubles as a funnel for his paid community.
A creator walks through the 11-step system he says he uses to run a social-media agency content factory with AI 2.0 and its Cue agent, using his own VGC brand from setup to reporting. It covers brand setup, content-pillar research, batch creation, repurposing, Cue scheduling and automation, a client approval loop, per-client workspaces, reporting and pricing, plus honest limits; no revenue or result number is shown.
His company paid $180 a month for five seats on SmartSuite, the tool holding their documents and HR files. He built a replacement with AI that fits their exact needs, can grow to thousands of users, and will cost less than $30 a month to run.
Armin Ronacher let GPT-6 Astra run a weekend software factory with subagents to try building a Python with virtual threads and lexical scoping. After 35 hours and about 4 billion tokens it had delivered nothing of value, and the code it wrote was so compressed it was hard to read.
This one went wrong. See what happened before you try it.
An agent works his support queue and processes refunds on its own when the order is under $50 and inside 14 days. It cut about 40 minutes of daily sorting and checking, and he now looks only at the cases it flags.
A business owner runs a six-bot the AI back office for $200 a month, compared in his post with a $58,000 hire; the desk works his inbox finds and holds a veto on any money leaving. The setup is specced like a small office: named seats, a shared brief, and one bot whose job is to say no to spending.