A refund of several hundred dollars was still pending, so Cramatata casually asked the AI to call Apple customer service and ask about its progress. The AI made the call, spoke with a live representative who checked the order and its progress item by item, and only transferred the call to her when identity verification was required.
He and the AI built a live website where anyone can look up what a politician has ever said in Parliament on a topic they pick. He calls it a moral manoeuvrability monitor.
He connected his Gmail to an AI task that watched every new email and was only allowed to interrupt him when a message needed action or came from family, with a draft reply ready. All afternoon it alerted him three times, for a bank message, a family email he answered from its draft, and a ticket itinerary change he needed to act on.
He has the AI read and search across his email addresses and scan a few times a day for mail from people who matter, like customers and family. He has basically stopped checking email forty times a day. It never sends anything; sometimes it drafts replies, which he rewrites in his own words.
Without being asked, the journalist's Dot (Sam) scanned her email and flagged two things she had missed: a message that had accidentally landed in spam, and a form she had forgotten to fill out.
Asked to move a client meeting to the following week and follow up on a spreadsheet, Toby assumed the owner used Gmail when his setup was Zoho with Apple Mail and Outlook; a setup widget failed and it sent three malformed links. Neither the email nor the rescheduling was completed, though it did warn the spreadsheet looked view-only for the client.
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Cat (green glasses, plaid shirt), preparing for an interview with limited time, introduced 'Brio' (pink abstract avatar) as her AI. Screen recordings of a messaging app show her asking Brio to block calendar time; Brio confirmed a 2:00-3:00pm block and offered to run through questions.
Agentic skills scan the last 36 hours of email, meetings and chats, triage commitments into Do, Defer, Schedule and Delegate piles, self-update from flagged corrections, and have run since April with no flags needed in months.
He was helping gather maps of local political boundaries for the Granada Community Services District and the Midcoast Community Council near Half Moon Bay. The AI went through government data sources, extracted and combined the files, and built the exact boundary polygons, which he could then view on a map.
He follows the CNN lawsuit over White House press briefing access. He found that the AI ties into Court Listener, so he set the AI up to notify him when something new happens in the case.
This only partly worked. Worth knowing before you try it.
Calling sellers about his orders was one of Josh's biggest pain points — so the AI took it over: it called a seller to correct his shipping address, and called a seller to resend his missing orders.
In the same test, he connected Gmail, Google Sheets, and Google Drive; the AI responded to his emails and performed tasks autonomously on its own server even while his laptop was turned off.
His inbox gets so much mail that about half of what matters was being missed and a quarter sat in spam. His AI watches the box, sorts what is important, and messages him in a separate chat when something he cares about lands; it took a while to tune the prompt before it matched his judgment.
His agent reads his email, including PDF attachments, finds the dates and appointments inside, and adds them to his calendar with a check for duplicates. With two kids at different schools sending home a stream of letters, he calls it a big time saver.
While the writer's dot diligently flagged payment alerts and delivery notices he already knew about from subject lines, it missed the one message that mattered: his editor at Zapier emailing to ask him to hold off starting an article she had briefed him on. Had he started the work, the missed flag would have wasted real effort.
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He pasted one prompt into AI, and the AI read the Carly email setup docs itself, finished the signup, and took the verification code. The inbox, named Loopy, now takes tasks by email and asks before replying to anyone outside.
A man was spending 90 minutes a day on email. An AI agent was set up to read, sort and draft replies to every routine message. He now approves the drafts in 8 minutes, saving 82 minutes a day.
Jack created a recurring daily website-check goal by chat in about a minute, then deleted it by chat. The Goals tab itself was slow to load (once 25 seconds, once stuck on placeholders).
In two weeks of real inbox-and-calendar work, The AI Crux had the AI book three conference rooms. Calendar work was functional but conservative: it refused anything outside 9-to-5 local without an explicit override, which the reviewer framed as a guardrail more than intelligence.