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Move my client meeting and follow up — failed on a wrong email assumption

Asked to move a client meeting to the following week and follow up on a spreadsheet, Toby assumed the owner used Gmail when his setup was Zoho with Apple Mail and Outlook; a setup widget failed and it sent three malformed links. Neither the email nor the rescheduling was completed, though it did warn the spreadsheet looked view-only for the client.

This one went wrong. Read what happened so you don’t hit the same problem.

How it works

  1. Assume Gmail as the mail system
  2. Hit a failed setup widget
  3. Send three malformed links
  4. Discover the owner's Mac was not authorised for tasks
  5. Leave the email and reschedule uncompleted

Why it’s worth knowing

A wrong guess about which email app he used quietly killed a routine reschedule.

Where it’s from

Summarized from a public post on theslidefactory.com. See the original ↗

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