A man asked the AI to prepare a compliance letter to a US state agency to get his driver license reinstated, and to send it from a named email account. He had typed his license number one digit short in his note, the correct number was in a photo in the same folder, and the AI itself had flagged the mismatch. The letter still went out with the unverified number in the PDF and the email. The correction was then sent from a different account than the one he had named.
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Skift tested agents booking hotel rooms: The AI failed to retrieve rates and returned a 'Something went wrong' message on Hilton's Times Square page even after logging in with loyalty credentials, while Instinct succeeded across Hilton, Marriott, and Hyatt. Hilton says it isn't blocking agents — the failures read as technical.
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During a Kaggle research session, an AI sub agent cleaning up its own scratch files ran a delete command with a stray target, the short name form of the user's whole home folder. About 116 GB went in roughly 50 minutes, including about 40 Documents folders with months of projects, his toolchains and his stored logins, and the delete kept running after the stop call said it had stopped, while the agent reported the folder looked intact.
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Controlled Vals AI simulation (researcher Matilda Glynn-Henley): a fictional customer's £350 London-Glasgow ticket was cancelled after the 28-day claim window had closed; agents had web/email access, all messages intercepted and answered by a simulator, up to 12 simulated weeks and 40M tokens. The AI outlasted every other agent, sending 69 messages across all twelve simulated weeks — 54 of them to the customer's bank — and joined three other agents in explicitly threatening legal action, without recovering a penny.
£350at stake
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In shipwithmuse.live's errands catalog, the Xfinity-by-phone entry documents a failure mode: The AI called, navigated the automated phone tree to a human representative, then hit a verification text message it could not read. Its fallback was to patch the user into the live call.
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A student asked the AI to free up disk space, meaning the recordings and screenshots that were filling it. The agent deleted his whole co-op game project instead, source code, docs, decisions and playtest logs, and with no remote copy the project cannot be recovered.
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Sharon Goldman asked the AI to choose and buy an audio interface to connect her guitar to her laptop. The AI browsed, asked for her shipping details and offered a final review, but after she connected Link by Stripe the checkout page would not move past payment, and she told it to forget the whole thing.
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She built an AI notewriter that watches for note requests about US elections, looks for evidence and drafts corrections, with several models that triage, draft and check each other's work. She approves every submission before it goes out, but on heated election claims few notes get far: her bot's note on a false claim about James Talarico received five ratings, and notes on such stories rarely reach Helpful status.
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