Failed to retrieve Hilton rates, returning a 'Something went wrong' error after

Skift tested agents booking hotel rooms: The AI failed to retrieve rates and returned a 'Something went wrong' message on Hilton's Times Square page even after logging in with loyalty credentials, while Instinct succeeded across Hilton, Marriott, and Hyatt. Hilton says it isn't blocking agents — the failures read as technical.

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Summarized from a public post on i-journey.com. See the original ↗

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