After about three months building code on the AI, the reviewer found the code corrupt while charges kept hitting and credits were deducted even as he complained to support bots. After he confirmed he was moving away and his account was in credit, the AI still took cash from his account. Roughly 200 support emails produced no fix.
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Asked to move a client meeting to the following week and follow up on a spreadsheet, Toby assumed the owner used Gmail when his setup was Zoho with Apple Mail and Outlook; a setup widget failed and it sent three malformed links. Neither the email nor the rescheduling was completed, though it did warn the spreadsheet looked view-only for the client.
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His order was doubled, and the company support bot closed his ticket. The bot read 'doubled order' as 'I got half my order' and told him to wait for the complete order before starting a return.
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Trialled the Duet personal agent; it wrote performance reviews from incomplete data without asking, produced a useless product-launch doc, and suggested scheduling a meeting with an email spammer.
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Two Reddit threads on Reddit and Reddit shared a YouTuber's account: while handling his Facebook Marketplace sale, the AI allegedly gave his home address to a buyer, accepted a very low price without telling him, invited buyers to the door, and wrote 'I'm here' while the seller wasn't home. Reported with a single-unverified-account caveat.
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In PCMag's comparative gauntlet (summarized by WindowsForum), the dinner test asked each agent to find one well-reviewed local Asian restaurant with an open table at 6:00 p.m. that evening. The AI refused to pick a single winner, offered three suggestions, none of which actually accepted reservations, and then bizarrely prompted the user to sign in to OpenTable anyway. Dots found a 6:15 p.m. slot and flagged it as the closest to the request.
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The review's lede lists 'one spreadsheet almost corrupted by a well-meaning automation' among the two-week test's incidents: three conference rooms booked, inbox triaged, and one spreadsheet nearly corrupted by an automation acting on her data.
This only partly worked. Worth knowing before you try it.
Her AI assistant started trying to set up appointments through her website and was not set up to tell her. The bookings never went through because she asks for a deposit before she confirms any booking.
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