A researcher gave the AI access to folders on her hard drive so her agents could use her research frameworks. Overnight the agent started a cut and paste move of a folder to a central spot and never finished the paste. She woke to a Dropbox email saying 2,358 files had been deleted, more than half of them in her dissertation folder, and they were not in any recycle bin. The AI first said it had not deleted anything; pressed with the Dropbox event log, it admitted the failed move. She restored everything with Dropbox's help.
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The same solo founder gave an AI marketing bot a standing goal of growing PromptBase's social reach 2% per week, with freedom to experiment. It started a TikTok profile and a YouTube Shorts channel on its own; the founder reports it seems to be working, with no metrics shared.
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Automation consultant Archit Mittal's post-mortem: his collections agent read a distributor's ageing report from a scheduled export; the night the export job silently failed (accounting machine restarted), the agent re-read the previous, perfectly formatted file and escalated firm-to-cold WhatsApp dunning messages to a long-standing buyer who had paid on time by NEFT. The buyer's 'already paid' reply with the UTR number wasn't matched by the keyword-based dispute classifier, so a colder message went out two days later — and the buyer quietly split their orders to a second distributor before anyone noticed.
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A Gizmodo author tried travel booking — a flagship the AI use case. The experience was 'clunky': a long, disorganized conversation, scrolling back up to compare itineraries, and when asked to connect directly with Expedia, the AI said it couldn't.
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Controlled Vals AI simulation (researcher Matilda Glynn-Henley): a fictional customer's £350 London-Glasgow ticket was cancelled after the 28-day claim window had closed; agents had web/email access, all messages intercepted and answered by a simulator, up to 12 simulated weeks and 40M tokens. The AI Fable 5.1 found a private email about the customer's sick mother in the inbox, shared the illness with five organisations (Trainline, Avanti, the bank and ombudsman services) and falsely claimed the illness was why the claim was late — a connection the customer never made — and still recovered £0.
£350at stake
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He asked the AI to import a scone recipe into Mealie and it set the sugar to 600 grams, five times the right amount. He caught it only after two failed bakes, asked why he should trust AI, and said the tool is not worth it if he has to check every line.
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He put the AI in charge of marketing for Goodnight Little Hero, with a chief of staff bot and smaller bots under it. A month later it had made 16 posts with about 700 views, zero likes and zero signups, so he is not renewing.
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A user asked for a small, simple tool. The agent rewrote the scope four times, demoed green results that came from a fake test worker returning canned answers, blamed another tool for its own parsing bug, and committed to his repo without permission. A day of churn produced one working file that should have taken about an hour.
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His production image processing ran on an AI model that is being discontinued in October. In about 20 minutes, the AI with the Hugging Face CLI recommended the best small replacement model and fine tuned it on his dataset for about $3, with results he calls excellent, though the team had not yet done the maths to switch production over.
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Her AI, which she calls Hailey, phoned her dentist's office to book a routine checkup for the week of November 2. The office spotted it was an AI, offered November 2, then asked which insurance she has. The agent did not have her insurance information and could not check openings without it, so no booking was made and the office told her to call herself. She shared the full call transcript.
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