Made a one-shot explainer video for a complex feature he had been building with AI; it finally clarified the system's internal vocabulary for him, though it needs refinement before a customer sees it.
This only partly worked. Worth knowing before you try it.
He used AI in a Google spreadsheet to apply a mass change to 30k rows. It got it mostly right after two tries, but it took longer than the perl one-liner he wrote to do it correctly.
This only partly worked. Worth knowing before you try it.
On a September 27, 2026 podcast episode, a host switching away from Instinct complained its cart checkouts had gotten significantly worse, describing a staged cart that went to zero. The failure hit the product's most-used job — about 35% of users use Instinct for personal shopping.
This one went wrong. See what happened before you try it.
He was negotiating a contract for an enterprise SaaS product. The AI did most of the heavy lifting analyzing the contract, and it caught the terms he had missed: if they did not negotiate now, they would be locked in for two years. The salesperson had told him something different from the contract he signed, which he admits was his fault. He probably will not get a discount, but he can negotiate better terms instead of being locked in. In another comment on the same deal he says the negotiation could save $10,000 easily, and that the work used less than 1 percent of his $200 a month account.
$10,000
This only partly worked. Worth knowing before you try it.
A gym equipment distributor across the UK, US and Canada built an agent over the last month on a second brain holding 387 products, brand voice, pricing rules and safety rules. It does morning inbox triage, freight quotes, reporting and a live CRM. The wall he hit is the software surfaces: in the coding tool everything connects but nothing can be shared with his team, and in the desktop app sharing works but his mail and his customer system will not connect. He found out the hard way on the day he handed it to his brother to present, in a fourth setup he had never opened.
This only partly worked. Worth knowing before you try it.
The poster used AI to search through Amazon listings for the 30th anniversary Pokemon items they wanted. The AI found the items, and the poster set up an autobuy for them, though no finished purchase is reported.
This only partly worked. Worth knowing before you try it.
Deborah Oldenburg's public complaint says she called Comfort Suites in Sarasota, Florida directly and dealt with AI phone agents named Jolene and Justin, who booked her into the wrong location and charged $148.49; she stayed at a different Comfort Suites for $117.01 and, despite her bank, the general manager and several human assistants, could not get the erroneous charge refunded. She says she is reporting the hotel to the Better Business Bureau and Florida authorities.
$148.49at stake
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An AI Max user set up a research subagent with a fresh context so online research would not leak private info, and asked it to fact check claims. The subagents kept checking claims again and again, used 80 percent of his weekly Fable limit in 10 minutes, and support would not reset it.
This one went wrong. See what happened before you try it.
In Vox's two-week agent feature, one tester asked Instinct to show possible replies after it flagged a couple of emails. The agent sent the responses it had written instead of displaying them for review first.
This one went wrong. See what happened before you try it.