Lose my shopping cart at checkout

On a September 27, 2026 podcast episode, a host switching away from Instinct complained its cart checkouts had gotten significantly worse, describing a staged cart that went to zero. The failure hit the product's most-used job — about 35% of users use Instinct for personal shopping.

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How it works

Agent stages items in a cart for the user
Checkout attempt degrades
The staged cart goes to zero before purchase

Why it’s worth knowing

The flagship shopping flow emptied the cart at the moment of purchase.

Where it’s from

Summarized from a public post on eesel.ai. See the original ↗

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