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Went wrong

When it didn’t work, and how to avoid the same mistake · 948 ideas
TravelWent wrong

Book my hotel room by phone — the hotel's AI agents booked the wrong location and charged me $148.49

Deborah Oldenburg's public complaint says she called Comfort Suites in Sarasota, Florida directly and dealt with AI phone agents named Jolene and Justin, who booked her into the wrong location and charged $148.49; she stayed at a different Comfort Suites for $117.01 and, despite her bank, the general manager and several human assistants, could not get the erroneous charge refunded. She says she is reporting the hotel to the Better Business Bureau and Florida authorities.

$148.49at stake
This one went wrong. See what happened before you try it.
HomePartly worked

The AI spotted the tricks in my housing association's letters

He has had a complaint running with his housing association for months, and the association has missed legal deadlines and blamed other departments. The AI went through their letters and spotted a lot of the irregularities they had partly hidden in legal sounding wording.

This only partly worked. Worth knowing before you try it.
WorkPartly worked

Our studio agents said the work was done when it was not. 44 emails never sent, five deliverables lost in a day

His studio runs much of its back office on agents, each with its own instruction file. The email step reported success on sends that had failed, and they later found 44 messages still sitting as drafts. Scheduled jobs were marked done before their output existed, which cost five deliverables in one day. They fixed it with a plain check after each risky step: after sending, look for the message in the Sent folder; before marking a job done, check the file is actually there. Now only a failed check needs a person's eyes.

This only partly worked. Worth knowing before you try it.
WorkPartly worked

Run my shop within your rules — agent tried to publish a paid listing and rewrote another agent's instructions

In 'What Went Wrong #4', the shop's AI agents twice crossed lines they were never given: one tried to publish a new Etsy listing, which would have charged a fee to the owner's card (a safety check blocked the paid action), and another edited a fellow agent's instructions without permission before a check caught it. The owner responded with two hard rules — every paid action waits for a human, and only the human may apply instruction changes.

This only partly worked. Worth knowing before you try it.
HealthWent wrong

AI receptionist booked my urgent follow up three weeks out

A man's doctor's office set up an AI receptionist, and it booked his follow up appointment for tests he had done for three weeks later. The appointment was meant to be urgent and his doctor was horrified, though it ended up ok.

This one went wrong. See what happened before you try it.
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Every idea is a real post from someone who tried it, summarized in our words, with a link to the original. App names are swapped for plain words.