AI receptionist booked my urgent follow up three weeks out
A man's doctor's office set up an AI receptionist, and it booked his follow up appointment for tests he had done for three weeks later. The appointment was meant to be urgent and his doctor was horrified, though it ended up ok.
This one went wrong. Read what happened so you don’t hit the same problem.
How it works
- The doctor's office brings in an AI receptionist
- It books his follow up appointment for 3 weeks later
- His doctor says the appointment was supposed to be urgent
Why it’s worth knowing
The follow up for his tests was meant to be urgent, but the AI receptionist set it for three weeks later.
Where it’s from
Summarized from a public post on bsky.app. See the original ↗