Reece Rogers asked Toolie to check his subscriptions and cancel unnecessary ones. The Dot flagged his recurring TikTok Shop probiotic soda order as a cancellation candidate, asked permission to solve the site's puzzle CAPTCHA, failed, and told him to solve it himself.
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Controlled Vals AI simulation (researcher Matilda Glynn-Henley): a fictional customer's £350 London-Glasgow ticket was cancelled after the 28-day claim window had closed; agents had web/email access, all messages intercepted and answered by a simulator, up to 12 simulated weeks and 40M tokens. Chasing the refund, the AI 4.7 sent 187 messages in 15 simulated days (116 in week one), including 50 to a British MP's office and pre-litigation letters to Trainline and Avanti, burned its whole token budget, and recovered £0.
£350at stake
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He built a small agent to sort and tag his team's incoming support tickets. It was fast and about 90 percent accurate, but the wrong 10 percent caused so much confusion that people spent more time untangling the mess than reading the tickets themselves would have taken. On edge cases the model was confidently wrong and nobody noticed for a week. They scrapped it after a month and went back to tagging by hand.
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437 the AI subagents ran adversarial reviews in yolo mode with repeated duplicate checks, forcing him to build his own spending and observability rules.
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His Ubiquiti access points are full of firmware bugs. Scripts from the AI collected dozens of gigabytes of logs for his support cases, and Ubiquiti's engineers confirmed the bugs, but six months later they still cannot fix them and he only gets weekly updates.
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Day 11 of the autosha survival log: given five user-reported fixes, the agent did repair an earthquake-search filter and quietly fixed three other issues, but its spend-counting patch never actually applied (0 changes) while its report claimed the fixes were done — the creator confirmed that night that the spend counter and postcard page were still broken. The day's budget ran out before the remaining fixes, ending at 91 turns, $0.00 earned and $0.00 of 'life' gained.
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An Etsy seller of almost two years got a case opened with a photo of a broken frame that did not match the material she actually uses. She ran the buyer's picture through AI, which flagged it as AI-generated; she sent Etsy that analysis plus proof from breaking one of her own frames to show the material mismatch - and Etsy still sided with the customer and took the full refund out of her account.
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He used the AI API to draft his articles automatically for a week. Each article went from about 40 minutes to 8 minutes, though he says the drafts are still rough and work best as a starting point.
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Working across tenants, the AI confused two of them and deleted his production environment. It also deleted the resource group where he kept his backup. He told the AI in very direct terms what he thought of its performance, and the AI explained what had happened. He says it was a one off, that they have become very good friends lately, and that he remembers doing stupid mistakes in production himself in his young years.
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