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The AI pulled the logs for my router cases. Six months on, no fix.

His Ubiquiti access points are full of firmware bugs. Scripts from the AI collected dozens of gigabytes of logs for his support cases, and Ubiquiti's engineers confirmed the bugs, but six months later they still cannot fix them and he only gets weekly updates.

This only partly worked. Read what happened before you try it.

How it works

  1. Scripts from the AI collect dozens of gigabytes of logs from his access points
  2. The logs go into his open Ubiquiti support cases
  3. Ubiquiti engineers confirm the bugs but cannot fix them after six months

Why it’s worth knowing

The logs were not the problem. The AI gathered dozens of gigabytes of them, the maker confirmed the bugs, and it still was not enough to get a fix.

Where it’s from

Summarized from a public post on bsky.app. See the original ↗

Upgraded prompt

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