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Prove a buyer's damage photo was AI-generated - and lose the case anyway

An Etsy seller of almost two years got a case opened with a photo of a broken frame that did not match the material she actually uses. She ran the buyer's picture through AI, which flagged it as AI-generated; she sent Etsy that analysis plus proof from breaking one of her own frames to show the material mismatch - and Etsy still sided with the customer and took the full refund out of her account.

This one went wrong. Read what happened so you don’t hit the same problem.

How it works

  1. Receive the case and inspect the buyer's damage photo
  2. Notice the material does not match her frames
  3. Run the image through AI, which flags it as AI-generated
  4. Break one of her own frames to document the real material
  5. Submit both to Etsy
  6. Etsy refunds the buyer from her account regardless

Why it’s worth knowing

She won the argument and lost the money: The AI correctly called the evidence fake, she proved it with her own broken frame, and the platform refunded the scammer anyway.

Where it’s from

Summarized from a public post on reddit.com. See the original ↗

Upgraded prompt

A ready-to-use prompt for this idea, built from research on what makes AI agents do the job right: who the AI should be, the exact steps, and a check to make sure it was done the way you wanted.

1Who the AI should be
2The prompt, with the steps
3The check when it’s done
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