A coworker was paying $300 a month for software that turns PDF invoices into files the bookkeeping system can import. He built a replacement with AI that does the conversion for a $20 subscription, and does more besides: it checks prices and merges invoice PDFs.
He points an AI project at a folder of case files. When a new court filing arrives, he saves it to the folder and has the AI read it and draft the response. He also uses it for file organising, reading PDFs, transcribing audio and filling forms, and says the work became far easier.
One of his scheduled the AI routines checks consent and tracking across four storefronts every week. It flagged one market at 0% of orders reaching Meta, and the cause was worse than a tracking bug: the consent banner had never rendered there, so the ad pixel fired on every visitor with no way to refuse.
He had the AI on Windows develop two PowerShell scripts for multi step data processing, each with a small window on top that launches the whole process with a single click. Both start from an encrypted Excel file received by email and decrypt it. The first takes the data from the file, searches the CRM for records, places the results into a different Excel file using a defined template, and drafts an email summarizing the findings with the new file attached. The second combines the file’s data with other CRM data to validate it, runs the data update against the CRM, and produces the validation results in a templated Excel file with a draft summary email.
Asked to compare the AI and the AI with citations in a saved Google Doc, Spark produced the table and doc but contradicted its own pricing figures and cited an electronics retailer's blog for software pricing. Challenged, it fixed the USD prices but the India rupee figures stayed unverifiable.
This only partly worked. Worth knowing before you try it.
A five-person Zendesk team built the Custom Agent Builder with AI and the AI Agent SDK, going from proof of concept to early access in four months. Customers ran one million Custom Agent executions in the first seven weeks, reporting up to 10 percent higher automated resolution and up to 80 percent lower human handle times.
Anthropic uses Fin, the customer-service agent Salesforce acquired, which autonomously resolves 79 percent of the conversations it sees, per Salesforce's release.
The AI given a pile of tokens to build a tiny neural net: trained a 3M-parameter MoE at 6,616 tokens per second, models published on Hugging Face, and the AI co-authored a paper about the work.
The user's agent, nicknamed for its savings habit, cancelled Squarespace, migrated the site to Shopify, and discovered his Apple TV subscription was already free through his Chase Sapphire Reserve, activating that instead of paying.