A user lists jobs he handed to the AI, including a delayed flight: he says the AI successfully processed his compensation claim with Delta Air Lines and the money came through. Other jobs in the same post (a Bell Mobility bill dispute, a crypto trading bot) he reports doing himself or failing, and are not recorded here.
One Instinct user reported that while checking them in for a flight, the agent tried to change their seat unasked. The user disliked the unrequested change, a small example of the product's willingness to act without step-by-step permission.
This only partly worked. Worth knowing before you try it.
After SAS cancelled and rebooked his family's Oslo flight and a human agent said the dropped prepaid meal fees couldn't be fixed, a father asked the AI to pursue the reimbursement he had never filed since July. The AI searched all his SAS emails and found the airline had already reimbursed the fees the day of the change - buried under that day's notification spam.
The same man's system pulls every train, flight, hotel and ferry booking out of his email into one travel database. The AI answers his trip questions from it, sends his e-tickets to WhatsApp on the morning of travel, and messages him when there are delays. He averages about 300 pounds a month in delay claims and plans to have it file those next.
A Deaf creator recounts waking up after missing an early-morning Air Canada flight and asking the AI to find a cheaper replacement. The AI accessed his Air Canada account, confirmed his Flex ticket could be changed, searched other airlines' prices in parallel, and supplied the airline phone number he could not find; he called via Canada VRS, found Air Canada's own rebooking cheapest, and paid — about 30 minutes total versus an estimated one to two stressful hours alone.
In a Spanish-language demo, tech creator MarcianoTech shows entering his BeforeBoarding login into AI's secure credentials store so it never has to ask permission, then the AI reporting back two completed VIP lounge reservations made with his Banreservas Infinite membership: flight AA2265 on December 3 (departure) and AA1154 on December 7 (arrival). When the departure system got stuck, the AI asked him to confirm the correct outbound flight, and he corrected it to AA2099.
Jruss707 tested the AI on a Nov 13–18 Yosemite/Sage Lodge trip: the agent browsed the Sage website and completed the hotel booking using a saved Link payment method, found a Southwest flight from Sacramento using reward points (after the author pointed to a preferred flight), and arranged an AWD/4WD rental car from Bozeman.
He plays tennis a lot. He asks the AI which courts are open, picks one, and the AI books it and puts it on his calendar. The same flow works for movie theater showtimes and tickets, and for restaurant reservations anywhere with an online booking page.
An experienced traveller who hates planning had the AI plan his recent trip to China and book everything — flights, hotels, tickets and attractions — leaving him only the final pay button to click. Before travelling he ran the finished itinerary past a fresh session told to find errors, and it caught one: he was scheduled to be at the wrong train station.
For an upcoming two-night stay in New York City, the AI checks IHG, Hyatt and Marriott every day across cash rates, corporate rates and points, calculates points-versus-cash redemption values, and alerts him when his price drops or another nearby hotel of interest opens up.