All ideasMore in Travel
Travel

Find the refund hiding in my inbox

After SAS cancelled and rebooked his family's Oslo flight and a human agent said the dropped prepaid meal fees couldn't be fixed, a father asked the AI to pursue the reimbursement he had never filed since July. The AI searched all his SAS emails and found the airline had already reimbursed the fees the day of the change - buried under that day's notification spam.

How it works

  1. SAS cancels the Oslo flight and rebooks two days earlier
  2. Prepaid meal fees don't transfer
  3. Human agent declines to fix it
  4. Owner asks the AI to handle the reimbursement
  5. The AI searches all his SAS emails
  6. Finds confirmation the fees were reimbursed the same day

Why it’s worth knowing

The refund he was about to fight for had been sitting in his inbox for months - the agent's job turned out to be archaeology, not negotiation.

Where it’s from

Summarized from a public post on news.ycombinator.com. See the original ↗

Upgraded prompt

A ready-to-use prompt for this idea, built from research on what makes AI agents do the job right: who the AI should be, the exact steps, and a check to make sure it was done the way you wanted.

1Who the AI should be
2The prompt, with the steps
3The check when it’s done
Upgraded prompts are coming soon.

Try next

TravelCompare places for my daughter's festival trip, including the walk home at nightTravelMine five years of flights from my email and win £220 delay compensation£220TravelAgent 'Romy' planned a 5-day Costa Rica road trip from 51 saved reels — and held the flightsTravelPlan my Montreal trip: Airbnb, direct flight and an itinerary that dodges construction

Every idea is a real post from someone who tried it, summarized in our words, with a link to the original. App names are swapped for plain words.