Kmart and Officeworks Shopping Agents Lift Conversion up to 3x
Wesfarmers retail brands Kmart Australia and Officeworks deployed the AI Enterprise shopping agents. They report higher conversions and basket sizes, with growth up to three times.
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Wesfarmers retail brands Kmart Australia and Officeworks deployed the AI Enterprise shopping agents. They report higher conversions and basket sizes, with growth up to three times.
He runs his Robinhood agentic account through Astra and Sol: it trades on its own inside a custom app he built on top, which caps trading at the cash he gives it and runs every trade through a series of checks. He gets a note each day on what is going on with the account.
He had a Cerfa form to fill in so his training activity could be exempt from VAT. He says the AI filled it in all by itself.
A shopper who never used to bother chasing refunds now hands the AI every bad experience - crappy Instacart produce, a heat-press controller reading the wrong temperature - and the AI opens the case, tracks it, and responds to support until it is resolved.
In the same roundup, another user's Dot went through a live chat to cancel an in-flight wifi subscription and obtained a refund. No amount or provider is named in the account.
A podcaster connected his bank accounts to the AI. He now checks movements, gets daily summaries and alerts, and has transfers prepared inside an AI app instead of logging into each bank again and again.
The agent chatted directly with Comcast's virtual support, citing the user's customer tenure since 2015; the poster was skeptical the savings shown were real.
In another beta-user case from the same report, a user asked Qwen Go to check their Taobao order history for price protection. The agent reviewed orders against protection windows, current prices and the amounts actually paid, filed refund applications for the qualifying orders, and confirmed the refund amount and arrival time. The user reported receiving 52 yuan back.
Finance blogger Andrew told the AI he needed new undershirts. Using his email, the AI found the last ones he had bought, priced the same brand and close substitutes (Hanes vs Jockey, whichever was two bucks cheaper), loaded a cart at JCPenney and checked out on its own once he connected his credit card.
He says the AI manages his Marketplace listings for him. Stuff that sat around unused is finally selling.
Every idea is a real post from someone who tried it, summarized in our words, with a link to the original. App names are swapped for plain words.