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Kmart and Officeworks Shopping Agents Lift Conversion up to 3x

Wesfarmers retail brands Kmart Australia and Officeworks deployed the AI Enterprise shopping agents. They report higher conversions and basket sizes, with growth up to three times.

How it works

  1. Shopping agents assist customers
  2. Personalize guidance
  3. Conversion measured

Why it’s worth knowing

Shopping agents tripled conversion at two major Australian retailers.

Where it’s from

Summarized from a public post on fonearena.com. See the original ↗

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