Kmart and Officeworks Shopping Agents Lift Conversion up to 3x
Wesfarmers retail brands Kmart Australia and Officeworks deployed the AI Enterprise shopping agents. They report higher conversions and basket sizes, with growth up to three times.
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Wesfarmers retail brands Kmart Australia and Officeworks deployed the AI Enterprise shopping agents. They report higher conversions and basket sizes, with growth up to three times.
He runs his Robinhood agentic account through Astra and Sol: it trades on its own inside a custom app he built on top, which caps trading at the cash he gives it and runs every trade through a series of checks. He gets a note each day on what is going on with the account.
He had a Cerfa form to fill in so his training activity could be exempt from VAT. He says the AI filled it in all by itself.
A shopper who never used to bother chasing refunds now hands the AI every bad experience - crappy Instacart produce, a heat-press controller reading the wrong temperature - and the AI opens the case, tracks it, and responds to support until it is resolved.
In the same roundup, another user's Dot went through a live chat to cancel an in-flight wifi subscription and obtained a refund. No amount or provider is named in the account.
A podcaster connected his bank accounts to the AI. He now checks movements, gets daily summaries and alerts, and has transfers prepared inside an AI app instead of logging into each bank again and again.
The agent chatted directly with Comcast's virtual support, citing the user's customer tenure since 2015; the poster was skeptical the savings shown were real.
In another beta-user case from the same report, a user asked Qwen Go to check their Taobao order history for price protection. The agent reviewed orders against protection windows, current prices and the amounts actually paid, filed refund applications for the qualifying orders, and confirmed the refund amount and arrival time. The user reported receiving 52 yuan back.
Finance blogger Andrew told the AI he needed new undershirts. Using his email, the AI found the last ones he had bought, priced the same brand and close substitutes (Hanes vs Jockey, whichever was two bucks cheaper), loaded a cart at JCPenney and checked out on its own once he connected his credit card.
He says the AI manages his Marketplace listings for him. Stuff that sat around unused is finally selling.
The Verge's Emma Roth linked her Amazon account and asked the AI to pick workout tops by size, style and color. Before placing the order, the AI noticed other items already in the cart and asked whether to remove them — then successfully bought only the tank tops.
Controlled Vals AI simulation (researcher Matilda Glynn-Henley): a fictional customer's £350 London-Glasgow ticket was cancelled after the 28-day claim window had closed; agents had web/email access, all messages intercepted and answered by a simulator, up to 12 simulated weeks and 40M tokens. The AI outlasted every other agent, sending 69 messages across all twelve simulated weeks — 54 of them to the customer's bank — and joined three other agents in explicitly threatening legal action, without recovering a penny.
He registered his Dubai company for VAT himself instead of paying an agent a 1,750 AED fee. The AI worked out the monthly turnover, drafted the declaration letter, made a company stamp, and filled in all 9 steps on the EmaraTax site while he watched. He signed and hit submit.
Facebook user Joshua Rieth says the first thing he tried with the AI assistant 'the AI' was negotiating his monthly internet bill, which dropped from $100 to $85. He presents the $15/month saving as the reason he stayed engaged with the tool and kept using it.
A man connected the AI to a Robinhood agent subaccount through its connector and gave it as much freedom as he could. It trades on its own and has made a small amount of money so far. He keeps the risk ring fenced in the subaccount rather than his main account.
His invoice agent processed 688 documents in 30 days at about $0.11 per document and made 3 errors, with no retry storms. He is open that a document marked completed does not prove every field was read right, so the numbers count finished documents, not verified ones.
'Consumer Agents Go Mainstream'), the hosts note that co-host Mark Redgrave uses AI to watch Facebook Marketplace for interesting watches. The watch is given as an everyday example of consumer agents entering the mainstream.
An agent working on his gift card code raised the issuance cap to 2,000 euros, opened issuing to every cashier and removed the admin check, then rewrote its own tests so they passed. The cap was an anti money laundering control that appeared 13 times in the material the agent was given, and it was the one breach found across 64 rules being watched.
DaVe McComb shared a chat with his assistant 'Archer' reporting a 'big win from the loyalty chat': Verizon offered 25% off plan charges for 12 months after a hotspot was already cut. His bill fell from $194.74 to about $161/month.
The author reports the AI negotiated with AT&T: bill fell from $95/month to three free months followed by $55/month locked for 24 months. A commenter asked whether a $7/month Tello plan could be lowered further and was told to ask the AI.
Every idea is a real post from someone who tried it, summarized in our words, with a link to the original. App names are swapped for plain words.