Life admin

Dots watches his messages and digs out the important ones that got buried or filtered

Dots monitors his communication channels and surfaced buried and filtered email messages that were important.

The AI built my insurance appeal package and my doctor used its letter

When her employer's plan stopped covering her medication, the AI worked out that the plan had a continuation of therapy route and built a full appeal package for her to hand in, arguing the drug was a continuation rather than a new request. She filed it, and her doctor used the letter template it wrote.

Built a 2025 tax document tracker and hunted down missing K-1s

Ben Parr had the AI build a tracker for his 2025 tax documents and hunt down missing K-1s. The agent organized the paperwork and chased the missing forms.

Triage my 9,209 unread emails into a daily response folder

Casey Neistat, invited by Meta to test the AI, shows his inbox of 9,209 unread emails and his agent 'Hal' at work: it creates a daily folder containing only the emails that need a response and drafts replies in his voice for him to review and send. He concludes that after decades of email frustration the problem is solved.

Scan and categorise my Instagram DMs every morning

Agency owner Rui Fu (someone, 253K followers) demonstrates the daily system he shows for the AI: an 8 AM scan of the last 24 hours of Instagram DMs, categorised into brand partnerships, collaboration requests, fan messages and spam so he wakes up to only the important ones. The tutorial also shows an auto-reply rule for guide inquiries and offers his prompt guide in exchange for comments.

Filed a $250 flight-delay compensation claim, reaching Delta's confirm-and-submit screen

Multi-step workflow: extracted a client-proposed meeting time from email, created a calendar

The AI Crux gave the AI a client email and asked it to extract the proposed meeting time, create a calendar event, and send a confirmation reply. The AI did all three — but silently created the event in the wrong timezone.

Find my misfiled iPhone in FedEx's system and get Apple to refund me

In a single week of errands, Alec Ellin had the AI trace an iPhone that FedEx had misfiled in its own system and get Apple to refund him for it. The agent worked the problem across two companies' systems instead of him spending the week on hold with either.

Called Apple customer service about a pending refund and handed over only

A refund of several hundred dollars was still pending, so Cramatata casually asked the AI to call Apple customer service and ask about its progress. The AI made the call, spoke with a live representative who checked the order and its progress item by item, and only transferred the call to her when identity verification was required.

Watch my inbox and resurface the emails I actually care about

Without being asked, Harry McCracken's Dot began flagging incoming messages it judged urgent or important in an inbox flooded with PR pitches. It also resurfaced an email from a freelance author that he had overlooked for weeks and nudged him to respond.