Find my misfiled iPhone in FedEx's system and get Apple to refund me

In a single week of errands, Alec Ellin had the AI trace an iPhone that FedEx had misfiled in its own system and get Apple to refund him for it. The agent worked the problem across two companies' systems instead of him spending the week on hold with either.

How it works

Hand the AI the lost iPhone shipment
Agent traces it and finds FedEx misfiled it
Agent pursues Apple
Refund obtained

Why it’s worth knowing

The phone was not lost in transit — it was misfiled inside FedEx's own system, and it took an agent doing cross-company detective work to surface that and turn it into an Apple refund.

Where it’s from

Summarized from a public post on shipwithmuse.live. See the original ↗

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