Shuffle again

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Email, calendars, forms and paperwork · 219 ideas

Extract contact information from emails with staff-built agents

Several Hiscox employees independently built the AI Studio agents that extract contact information from emails, and the duplication was treated as a demand signal: the individual solutions are now becoming a larger shared business project with data science, technology, cyber and risk specialists involved.

Life adminWent wrong

Show me draft replies — it sent them instead

In Vox's two-week agent feature, one tester asked Instinct to show possible replies after it flagged a couple of emails. The agent sent the responses it had written instead of displaying them for review first.

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