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Extract contact information from emails with staff-built agents

Several Hiscox employees independently built the AI Studio agents that extract contact information from emails, and the duplication was treated as a demand signal: the individual solutions are now becoming a larger shared business project with data science, technology, cyber and risk specialists involved.

How it works

  1. Staff build individual the AI Studio agents that read emails
  2. Agents extract contact information
  3. Central team spots the duplication
  4. Individual builds are consolidated into a shared business project

Why it’s worth knowing

Duplicate personal agents became the company's R&D signal for which shared tool to build next.

Where it’s from

Summarized from a public post on windowsforum.com. See the original ↗

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