Life admin

Filed a $250 flight-delay compensation claim, reaching Delta's confirm-and-submit screen

The AI turns my timetable screenshots into a calendar file

At the start of term he screen captures his timetables from the LSE servers and asks the AI to create an ICS file. He can then drop the file straight into his calendar.

The AI helps me turn school data into public tables and graphics

He uploads his own data and points the AI to specific sources and documents, with examples he made before to show the format he wants. The AI then builds the tables and graphics for his Education Rights Project, public pages on education rights and funding in US states, with policy briefs, slide decks and interactive widgets.

The AI called Cigna about a six-month-old travel medical insurance claim, introduced itself

The author describes using AI to resolve a six-month-old travel medical insurance claim with Cigna. The AI called the insurer, was transparent about being an AI, conducted the call politely (impressing the representative), and — because final consent was required — called the author's phone and connected the parties so he could approve verbally.

Move my client meeting and follow up — failed on a wrong email assumption

Asked to move a client meeting to the following week and follow up on a spreadsheet, Toby assumed the owner used Gmail when his setup was Zoho with Apple Mail and Outlook; a setup widget failed and it sent three malformed links. Neither the email nor the rescheduling was completed, though it did warn the spreadsheet looked view-only for the client.

Proactively flagged a TripIt security email about a password change he had

The AI sent a notification that it had spotted an email from TripIt, the vacation-planning app Ulanoff uses, about a password change he had forgotten making. The agent wanted to make sure he'd seen the email verifying it was him.

Fought back against mystery and spam calls using AI at zero cost

Someone posted an illustration styled as an iPhone call-history screen showing seven missed calls from unknown/spam numbers over three days (fictional numbers noted). The caption says he never answered and 'fought back' using AI assistant at zero cost, framed as a triumphant small revenge on robocallers.

The AI made a nonprofit's booth materials, print-ready, in about 30 minutes

The AI’s tools produced printable booth artifacts for a nonprofit he advises; in about 30 minutes he had a professional PDF uploaded to FedEx Kinkos for printing.

The AI files his proof of domicile every month for the family benefits office

Every month the family benefits system asks him for a fresh proof of domicile, and a forgotten upload stops the payments. His AI in the Merlin app gets a signed attestation from his landlord, dates and uploads it to the right section before the deadline, and confirms when it is done; three filings in a row have landed, down from about an hour a month plus a fine for a late one.

Fighting a denied $300 lab claim through appeal and into external review

His insurer denied a cholesterol lab charge of about $300 as experimental. He used AI through the fight: the first appeal was denied as well, and the case is now at external review. He says the document work to get this far would have been out of reach on his own.