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The AI found a serious security hole in a state legislature website while archiving it

She was using AI to archive legislative material when it flagged a serious vulnerability in a state legislature's website. She had to stop and report it.

Added an event to his calendar

Identified an Amex extended-warranty benefit on a defective product

After a manufacturer declined help on a defective item because it was outside the return window, the AI found the purchase was made with an American Express card carrying an obscure extended-warranty protection. It submitted the claim on the author's behalf and obtained the refund.

Dots reads my email, puts my appointments in my calendar, and chases replies for me

A Business Insider Japan writer gave OpenAI Dots access to his email and calendar. When event and interview mail arrives, Dots pulls out the date and the job and puts it in his calendar. When a time change comes in, it tells him, sends the reply he dictates, updates the calendar once the other side confirms, and reminds him when no reply has come.

Arranged a free replacement parcel for a broken IKEA cupboard door

Kndarp sent the AI a photo of a broken IKEA cupboard door with its article number. The AI searched his emails for the original order number, reached out to customer support on chat, and arranged a replacement parcel arriving next week at no cost — 'No £ spent.'

The AI turned 12,000 newspaper pages into a wildfire timeline

He pointed the AI Fable at a newspaper archive and asked for a timeline of wildfire events in and around the Adirondacks. The result is an interactive timeline built from 12,000 pages of newspapers.

Claimed she hadn't sent an email she had in fact sent; trusting

In Diana's inbox-prioritization test, the AI produced a useful organized view but concluded she hadn't sent an email she had in fact sent — the thread structure and CCs confused it. If she'd trusted the first answer, she'd have sent a duplicate email.

The AI pulled the exact boundary files for two local councils

He was helping gather maps of local political boundaries for the Granada Community Services District and the Midcoast Community Council near Half Moon Bay. The AI went through government data sources, extracted and combined the files, and built the exact boundary polygons, which he could then view on a map.

The AI turned a wall of election candidates into a quiz

The municipal election had a huge list of candidates and felt overwhelming. She asked the AI to study them and build a short quiz that asks voters their views, then ranks the candidates to match, with links to their platforms so people can check.

Extract contact information from emails with staff-built agents

Several Hiscox employees independently built the AI Studio agents that extract contact information from emails, and the duplication was treated as a demand signal: the individual solutions are now becoming a larger shared business project with data science, technology, cyber and risk specialists involved.