The author describes using AI to resolve a six-month-old travel medical insurance claim with Cigna. The AI called the insurer, was transparent about being an AI, conducted the call politely (impressing the representative), and — because final consent was required — called the author's phone and connected the parties so he could approve verbally.
Commenting on the 26 use cases post, he says his AI books all his haircuts: he just says book a haircut on a day at a time, and the email confirmation comes in. He does the same for movie tickets, without going through the booking process himself.
Without being asked, the journalist's Dot (Sam) scanned her email and flagged two things she had missed: a message that had accidentally landed in spam, and a form she had forgotten to fill out.
Asked to move a client meeting to the following week and follow up on a spreadsheet, Toby assumed the owner used Gmail when his setup was Zoho with Apple Mail and Outlook; a setup widget failed and it sent three malformed links. Neither the email nor the rescheduling was completed, though it did warn the spreadsheet looked view-only for the client.
This one went wrong. See what happened before you try it.
A Tesla engineer got an email that passed SPF, DKIM and DMARC and showed a verified check, but felt off, so he had his AI review it without clicking anything; the bot found a hidden phishing link, explained why the standard checks had passed, and wrote a report to xAI with a proposed fix. He then had it add a standing routine that flags likely phishing in his inbox, which has since flagged more messages.
Tetsuro Miyatake had the AI call Volvo Cars as 'Hailey' on Matt Schlicht's behalf to check routine-maintenance availability for his XC90. The service department had openings all the following week starting Monday at 8 a.m.; the AI clarified it was checking availability only, not booking, since a phone number was still needed.
The same setup reads his incoming email and texts, builds his weekly to do list, sends him a digest every morning with the list and any scheduling clashes he might miss, and adds events to the family calendar on its own. A spreadsheet of every house appliance and its service schedule feeds the list, and it drafts the messages to repair firms for him to send.
He had the AI work out how the When2Meet scheduling site works and turn it into a skill. Now the AI can read his calendar and fill in the When2Meet availability grid by itself.
She downloaded the AI a week after her dad died. Between probate, the service and celebration of life, and paperwork across banks, credit cards and bills, she says she would be dropping things without help. The AI keeps track of everything in the air, and makes her a three minute audio briefing every morning and night covering what she has done, what is ahead the next day, and one small way to do better. She listens while brushing her teeth and says she sleeps better.
This only partly worked. Worth knowing before you try it.
The AI called car dealerships and plumbers to collect quotes for the user and scheduled a dentist appointment, the calls and booking done in about five minutes of the user's time.