Several Hiscox employees independently built the AI Studio agents that extract contact information from emails, and the duplication was treated as a demand signal: the individual solutions are now becoming a larger shared business project with data science, technology, cyber and risk specialists involved.
He follows the CNN lawsuit over White House press briefing access. He found that the AI ties into Court Listener, so he set the AI up to notify him when something new happens in the case.
This only partly worked. Worth knowing before you try it.
Kndarp sent the AI a photo of a broken IKEA cupboard door with its article number. The AI searched his emails for the original order number, reached out to customer support on chat, and arranged a replacement parcel arriving next week at no cost — 'No £ spent.'
He had the AI translate his MaPollution app into Italian, and it took 30 minutes. He can now offer his free service to people who speak other languages.
His morning agent reads his email and builds a prioritized to do list with time blocks for the day. It also checks the weather and warns him to leave earlier when rain would slow his trip, which has twice saved him from showing up soaked.
His agent sweeps his email and call transcripts looking for work he missed, then drafts the follow up messages and tickets for him. It catches commitments that slipped past him in busy weeks.
Harry McCracken's Dot, Chip, cross-checked his calendar against his email and spotted that a speaking engagement he had entered on one date had been rescheduled by the organizers to a different day, which the confirmation email showed. He says he would otherwise have shown up to an empty room.
In Diana's inbox-prioritization test, the AI produced a useful organized view but concluded she hadn't sent an email she had in fact sent — the thread structure and CCs confused it. If she'd trusted the first answer, she'd have sent a duplicate email.
This one went wrong. See what happened before you try it.