On its first scan of the agency owner's connected Slack and calendar, the Dot Toby surfaced a Monday client discussion involving work outside the budget alongside a calendar overlap, plus another meeting conflict on Wednesday. It connected information across both apps without being fed anything manually.
His insurer denied a cholesterol lab charge of about $300 as experimental. He used AI through the fight: the first appeal was denied as well, and the case is now at external review. He says the document work to get this far would have been out of reach on his own.
$300one time
This only partly worked. Worth knowing before you try it.
Several Hiscox employees independently built the AI Studio agents that extract contact information from emails, and the duplication was treated as a demand signal: the individual solutions are now becoming a larger shared business project with data science, technology, cyber and risk specialists involved.
Commenting on the 26 use cases post, he says his AI books all his haircuts: he just says book a haircut on a day at a time, and the email confirmation comes in. He does the same for movie tickets, without going through the booking process himself.
Peter Yang ran a learn how I write skill in an AI app Duet. It read 33 of his sent emails, 89 Slack messages, 47 DMs and 11 docs, then saved a writing guide as a skill that Duet now uses to draft his email replies in his own style for him to check before sending.
His morning agent reads his email and builds a prioritized to do list with time blocks for the day. It also checks the weather and warns him to leave earlier when rain would slow his trip, which has twice saved him from showing up soaked.
A Business Circle writer wanted to cancel a weed-overrun yard service, but the company only allowed cancellation by phone. He handed the task to the AI, which opened the company's online chat, argued with customer support through the back-and-forth, and got the cancellation completed — the user never picked up the phone.
He had the AI translate his MaPollution app into Italian, and it took 30 minutes. He can now offer his free service to people who speak other languages.
Agent manages the import and export process for the international move of his pet, including comms and form filling, and corrals the family's move documentation.