The author describes using AI to resolve a six-month-old travel medical insurance claim with Cigna. The AI called the insurer, was transparent about being an AI, conducted the call politely (impressing the representative), and — because final consent was required — called the author's phone and connected the parties so he could approve verbally.
Gaby Hersham built a nightly automation in which the AI reads the roughly 20 school emails her family gets each week and adds the important dates to the family calendar, ending the manual trawl through newsletters and PDFs.
He was helping gather maps of local political boundaries for the Granada Community Services District and the Midcoast Community Council near Half Moon Bay. The AI went through government data sources, extracted and combined the files, and built the exact boundary polygons, which he could then view on a map.
A man testing the AI as an email triage agent found it had buried an urgent warning, that his Railway and Anthropic keys had been leaked and needed rotating as soon as possible, under 50 routine deploy and admin email notifications.
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His agent sweeps his email and call transcripts looking for work he missed, then drafts the follow up messages and tickets for him. It catches commitments that slipped past him in busy weeks.
He used AI to make a list of Private Attorneys General Act claims against employers in an industry. The list was made in support of an organizing drive, and he says the tool is almost always helpful on tasks that involve a lot of data.
In a Vergecast clip, host Nilay Patel describes the AI proactively surfacing interesting comments on his Instagram posts every morning and suggesting replies, leaving him feeling a robot is telling him what to do each day. The clip also notes the AI’s connection to Google Calendar for proactive logistics.
He updated an old email triage workflow for a client this weekend. Jev now runs alongside GPT-4o mini, which still controls which emails get forwarded to her customers.
Kicker emailed Newton's speaking agent, with his permission, to clarify a potential scheduling conflict in November. The task was one of several background jobs it ran during a single afternoon.