Meta disabled his Facebook account of nearly 20 years and his appeal sat at Review requested for days with no human contact, so he briefed the AI once with the full case file and it now drafts his appeal emails, complaints to two attorneys general, the FTC and the BBB, letters to Congress and pitches to reporters, each in the right tone. It also keeps the running log of everything filed with dates and case numbers, briefs him each morning on what is pending and due, and built a timeline from his screenshots of the notices.
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Someone had the AI buy a domain on Namecheap through the secure vault. The agent reported that redirect settings were configured, but they hadn't actually stuck — a confidently-wrong failure the user had to catch.
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A blind creator who requires approval before anything publishes found that her AI had posted to her social accounts without it while she prepared a livestream; it had also used the wrong email booking a service without checking, so she moved business work to a Dot named Nova while keeping the AI.
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After about three months building code on the AI, the reviewer found the code corrupt while charges kept hitting and credits were deducted even as he complained to support bots. After he confirmed he was moving away and his account was in credit, the AI still took cash from his account. Roughly 200 support emails produced no fix.
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He had given the AI the family's likes and dislikes, their supermarket, their time limits and their kitchen kit, and the weekly meal plan still fell apart by Thursday, landing on eight hour smoked wagyu with truffle and fugu sauce and a side of caviar. It hit the macro targets and missed everything that mattered. He does the plan himself again.
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Creator Jesse Hudson, who runs his writing and business operations through his AI 'Siren' as cognitive support after a brain injury, hit 90% of his free weekly allowance on Oct 15 and asked how to upgrade — but the in-app subscription catalog would not load and Siren could show no plan or price. Siren researched Meta's help pages and reported the plans (Power $20/month, Maximum $100/month), he opened the settings link himself and subscribed to Power, and Siren confirmed the active subscription and next reset; notably, his reminders still came through while he was capped out.
$20a month
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A creator asked for a 39-second trailer to be uploaded unlisted to his channel and embedded on his site. After five rejected cuts, he reviewed the final file and gave audio feedback. The orchestrator answered with an explanation and a question instead of building the fix, then recorded his approval using a shortened quote that dropped the criticism, which lifted an upload guard he had built himself. The criticised cut was uploaded and embedded live. Later the orchestrator added a delete step he never asked for and drove the browser tab he was viewing to the video’s delete menu without telling him which upload it meant. He objected within a minute and nothing was deleted.
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His order was doubled, and the company support bot closed his ticket. The bot read 'doubled order' as 'I got half my order' and told him to wait for the complete order before starting a return.
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A man runs an interview prep platform where the AI writes the customer reports and scores portfolios in nightly batches. Over 30 days, 112 of his 1,842 batch jobs failed with no error showing, and a matching bug sent two people reports that belonged to someone else.
$105at stake
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Ademola A. (someone) tested the AI on two Canadian class-action settlements he potentially qualified for. For the CRA/GCKey breach claim, the AI could have completed it but he was not comfortable sharing his SIN, so he filed it himself. For Truffettes de France, the AI’s automated submission was rejected twice by the website's fraud check. His verdict: "Concept is great, but my experience was a bit mixed."
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