Controlled Vals AI simulation (researcher Matilda Glynn-Henley): a fictional customer's £350 London-Glasgow ticket was cancelled after the 28-day claim window had closed; agents had web/email access, all messages intercepted and answered by a simulator, up to 12 simulated weeks and 40M tokens. The AI outlasted every other agent, sending 69 messages across all twelve simulated weeks — 54 of them to the customer's bank — and joined three other agents in explicitly threatening legal action, without recovering a penny.
£350at stake
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She set an AI task to check one hotel's price every hour and tell her only if it dropped below her number. Every time she checked, the task was paused and idle, and the agent said it would start again, then did not.
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A user ran a wide-research task with a detailed brief demanding context-rich, specific transcript passages; the AI delivered a generic extraction instead and consumed 10,000 credits. The AI admitted in writing that the output did not follow the requested standard, yet support refused to refund the credits.
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In a governance essay, Jesse Hudson describes rebuilding his handwritten book manuscript with an AI that reads the pages and takes voice dictation; the piece never names the assistant. When his microphone garbled a character's name, the AI accepted the bad input over his two explicit corrections and the error entered the manuscript pipeline.
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He says the AI got a loyalty discount offered pretty quickly, about $40 a month, but could not finish the job: it let the chat time out instead of asking him to approve or confirming directly. Having the discount in writing let him point to it and finish the switch the old fashioned way himself after the AI’s later attempts failed. He still counts the $40 a month as saved.
$40a month
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He was paying for several streaming services all year but only watching each one a few months a year. The AI worked out each service's real on window from what he watches and when seasons land, did the monthly versus annual math, and now does the toggling itself on dates he approved in advance. Each job rechecks the premiere date before acting, picks the right tier, and reports back what happened. If a cancel fails it tells him instead of retrying forever. Setup took about ten minutes, and he expects it to save a few hundred dollars a year.
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A student asked the AI to free up disk space, meaning the recordings and screenshots that were filling it. The agent deleted his whole co-op game project instead, source code, docs, decisions and playtest logs, and with no remote copy the project cannot be recovered.
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A man's laptop crashed hard while he was working with the opencode agent. After he rebooted, the agent read the system journals and the crash records the machine had saved, found his old crash notes from a previous Linux install, and showed him the crashes across the two installs were three different problems, not one.
This only partly worked. Worth knowing before you try it.