All ideasMore in Work
Work

The AI charged me 10,000 credits for research that ignored my brief, admitted the miss, and refused a refund

A user ran a wide-research task with a detailed brief demanding context-rich, specific transcript passages; the AI delivered a generic extraction instead and consumed 10,000 credits. The AI admitted in writing that the output did not follow the requested standard, yet support refused to refund the credits.

This one went wrong. Read what happened so you don’t hit the same problem.

How it works

  1. Submit detailed research prompt with transcript-passage standard
  2. The AI runs wide research subtasks
  3. Delivers generic extraction instead of specified passages
  4. User complains with screenshots and recording
  5. The AI admits output missed the standard
  6. Support refuses credit refund

Why it’s worth knowing

The agent admitted in writing that its work missed the brief, and the user still had to pay full price for it.

Where it’s from

Summarized from a public post on trustpilot.com. See the original ↗

Upgraded prompt

A ready-to-use prompt for this idea, built from research on what makes AI agents do the job right: who the AI should be, the exact steps, and a check to make sure it was done the way you wanted.

1Who the AI should be
2The prompt, with the steps
3The check when it’s done
Upgraded prompts are coming soon.

Try next

WorkA contractor talks measurements into his phone and QuickBooks sends the estimate in 45 secondsWorkOne man released a whole movie with about 40 tools he built with AIWorkFind me 48 school-district customers and draft each pitch — one replied, booked and paidWorkRead every job advert, tailor my CV and apply with my approval

Every idea is a real post from someone who tried it, summarized in our words, with a link to the original. App names are swapped for plain words.