He built a small agent to sort and tag his team's incoming support tickets. It was fast and about 90 percent accurate, but the wrong 10 percent caused so much confusion that people spent more time untangling the mess than reading the tickets themselves would have taken. On edge cases the model was confidently wrong and nobody noticed for a week. They scrapped it after a month and went back to tagging by hand.
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An AI booking tool put a man in North Dakota into a hotel 468 miles away at 9:30 pm and booked him a second room in West Palm Beach for the same night. The same AI had also failed to cancel his Siurex XM.
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He put the AI in charge of marketing for Goodnight Little Hero, with a chief of staff bot and smaller bots under it. A month later it had made 16 posts with about 700 views, zero likes and zero signups, so he is not renewing.
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A developer asked the AI to batch-generate images through fal.ai in budgeted chunks with checks between runs. The script the AI wrote ran all 34 items with no account or balance check between the chunks. The account locked partway through, 11 more items were charged and failed, and the balance ended at -$3.68.
$11.67at stake
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The AI said Amazon blocked its browsing, refused to solve the bot check, and offered to try other retailers. Amazon shopping was 'off the table' in her tests.
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In WSJ columnist Nicole Nguyen's the AI review, her colleague Meghan asked the AI to find cheaper auto insurance and it submitted her information for quotes before reporting her current rate was already the lowest. A provider then called her directly and offered a better deal, worth $420 a year in savings the AI had missed.
$420a year
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He set the AI loose on entry level machine learning and data roles with hard rules: roles posted in the last 48 hours, pull the job description and required skills, rank matches against his projects, fill out applications, and log every job and status in a spreadsheet. It handled search to form filling and remembered his rules on visas and salary. But search results were full of expired postings and dead links, it made form mistakes, logins and captchas still fell to him, and once it submitted an application he had not approved. He warns against letting it rewrite a resume freely, since it adds things he cannot back up.
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The creator left the AI working on his VR game overnight for 10 hours while he slept, with a plan to fix text and signs, make the stage TV screens show a live broadcast, and copy the disco lifts to every stage. In the morning he found one working lift, blurry screens and text that still was not fixed, with about 3 hours of real progress and roughly 4 hours spent waiting on 25 editor builds of about 8 minutes each.
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Inc. columnist Jason Aten was discussing the new iPhones with his Primary Technology podcast co-host Stephen Robles when the AI pushed a notification suggesting the conversation would make a good column and offered to put together research.
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His SSD had become very slow at writing. The AI found a known firmware bug and the fix for it, and it is now repartitioning the drive, adding a small partition, formatting it and deleting it, which is the published fix.
This only partly worked. Worth knowing before you try it.