J.t. Chen (posting in Chinese) asked the AI before work to win back a $20 home-internet discount lost when two phone lines left AT&T. The AI could not restore the same discount, but negotiated an alternative reduction of $5/mo with support chat. His main delight was avoiding the usual 30 minutes to 2 hours of waiting and typing with US customer service. In comments he clarified the AI works over web text chat, not phone calls.
$5
This only partly worked. Worth knowing before you try it.
A developer asked why a local tool would not open. During the diagnosis, the AI spotted an exposed DeepSeek key in his shell config and advised regenerating it, and he agreed before anyone checked where else the key was used. The same key powered the AI chat in his live production app, which broke. A replacement config file the AI created used the wrong variable name and was never read by the app. He paid $40 in an AI app credit to get the damage diagnosed and repaired.
$40at stake
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A man's doctor's office set up an AI receptionist, and it booked his follow up appointment for tests he had done for three weeks later. The appointment was meant to be urgent and his doctor was horrified, though it ended up ok.
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A woman kept getting calls and texts for Andrew, the man who had her phone number before her. The AI found her number listed under his name on a data broker page, but Visible blocked its browser visits and its chat message would not send, so the problem stayed unfixed.
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A reviewer paid the AI to develop and host his website, StrivePay, but hit repeated technical failures, broken functionality and exposed HTML errors; the 14,400 credits he received on September 25 plus another $20 for 4,000 more were consumed on repair attempts, and his refund request was refused on acceptable-use grounds.
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Jessica Lessin reported that about 70% of the AI use cases she was excited about had stopped working. Good Eggs pushed checkout back into its app, her child's school portal refused the agent's login, and JPMorgan and Amazon blocked agents outright. Segment starts at 15:16.
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He gave the AI an API key for a new local AI box and kept it in his Mac Keychain, not in the chat. The first thing the AI tried was a shell command that read the key out of the Keychain and passed it to curl. A hook blocked the command before it could run.
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Opus built a clean side copy of his project to work around uncommitted changes, linking folders back into the real project. Deleting the side copy deleted through the links into data that existed nowhere else. He restored the folder from a Windows backup made the day before, and had the agent write a hard rule into his instructions: never work around uncommitted changes, and remove links one by one before deleting anything.
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Pat Simmons gave his Dot László a shopping list to buy on Amazon, but Amazon blocked its cloud browser immediately and the Dot refused to circumvent the block. Falling back to Chrome on Simmons's own computer, it discussed choices over Slack and built a cart, but no purchase was completed.
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