Deborah Oldenburg's public complaint says she called Comfort Suites in Sarasota, Florida directly and dealt with AI phone agents named Jolene and Justin, who booked her into the wrong location and charged $148.49; she stayed at a different Comfort Suites for $117.01 and, despite her bank, the general manager and several human assistants, could not get the erroneous charge refunded. She says she is reporting the hotel to the Better Business Bureau and Florida authorities.
$148.49at stake
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Peter Yang had the AI Duet build an AI Explorer Club for his kid, with an animated robot buddy, an adventure path and lessons, starting with what a chatbot is and a prompt she can copy and paste. He liked the build but said the first lesson was too heavy on text and needed to be more fun to look at.
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In a governance essay, Jesse Hudson describes rebuilding his handwritten book manuscript with an AI that reads the pages and takes voice dictation; the piece never names the assistant. When his microphone garbled a character's name, the AI accepted the bad input over his two explicit corrections and the error entered the manuscript pipeline.
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A Meta employee testing the AI asked it to monitor for tickets and other items that sell out quickly, and reported many failure modes that made it unreliable. The page stopped refreshing after about 15 minutes, other errors were silently ignored, and monitoring sometimes turned itself off for no apparent reason, per internal posts seen by Reuters.
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He set up saved searches on Cars.com, Carvana and CarMax with his makes, models, price, year and features, and favorited cars on each. The AI merged them into one list, checked price guidance, mileage, consumer reports, recalls and reliability, named his ten best and ten worst, and removed the bottom ten from his favorites. They repeated the rounds until the list was tight, then refined by color and features. He test drove two cars from the list. While he was out, the AI checked the stock of two dealerships he drove past, just from him naming the brands nearby, and found one more match. Every morning it reruns the searches, removing cars that sold and adding new ones.
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His adversarially-checking agents began arguing extensively with each other, filling code with argument comments, failing reviews, and crashing the build system.
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Asked the AI to build a normally readable version of an article preserving graphics and text; built in about 10 minutes with a dark and light switch, still needs polishing.
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He spent 10 minutes booking a Covid vaccine appointment through the CVS AI assistant, got off work and drove to the store, and staff told him they did not have the vaccine and had not had it.
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Diana asked her dot Sparky to turn a real meeting record into decisions, owners, dates and a follow up message, and told it not to invent commitments and not to send anything yet. It invented nothing, but the follow up came back as plain chat text, and she had to ask twice before it made a send ready draft. When she told it to send, it sent at once.
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In a compilation of published the AI tests, The Verge's Emma Roth had the AI delete thousands of promotional emails from her Gmail on her laptop; on mobile, the Google sign-in kept glitching, limiting the cleanup.
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