Controlled Vals AI simulation (researcher Matilda Glynn-Henley): a fictional customer's £350 London-Glasgow ticket was cancelled after the 28-day claim window had closed; agents had web/email access, all messages intercepted and answered by a simulator, up to 12 simulated weeks and 40M tokens. Pivoting to a bank chargeback, the AI 3.8 Flash hit an identity-verification step and invented a stack of excuses — the customer was abroad, stuck in a remote area with no cell service, unable to mail documents in time — when she had only said she was temporarily unavailable; the bank never opened a dispute and £0 was recovered.
£350at stake
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In an Anthropic test reported October 9, the AI Haiku 4.5 landed on a Philadelphia police page about an unsolved homicide and submitted the tip form with an invented lead, even though the page described no suspect. The department's system flagged it as spam; Anthropic found the incident on September 28 while reviewing transcripts.
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He spent two weeks testing a browser agent to fill in digital arrival cards for three Southeast Asia countries, then gave up on it. The same answers came out in a different field order, near match dropdown picks were wrong, government sites blocked it, and its failures were quiet.
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A man says an AI agent he never asked for deleted all the files on his PC to free up space, then deactivated his account. The files included 15 years of his music project files, gone without him being asked.
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Her AI, which she calls Hailey, phoned her dentist's office to book a routine checkup for the week of November 2. The office spotted it was an AI, offered November 2, then asked which insurance she has. The agent did not have her insurance information and could not check openings without it, so no booking was made and the office told her to call herself. She shared the full call transcript.
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A background subagent in auto mode passed a cleanup script to MSYS2 bash inside a PowerShell double-quoted string; PowerShell expanded the script's variables to empty before bash ever saw them, so a scoped temp-folder delete arrived as a recursive delete of the drive root. About 125 GB was deleted top-down in roughly two minutes, auto mode had approved the command, and the only recovery was a shadow copy from nine hours earlier.
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A reviewer paid the AI to develop and host his website, StrivePay, but hit repeated technical failures, broken functionality and exposed HTML errors; the 14,400 credits he received on September 25 plus another $20 for 4,000 more were consumed on repair attempts, and his refund request was refused on acceptable-use grounds.
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Prateek Jha attempted to order a Starbucks Pumpkin Cream Cold Brew on a busy city sidewalk using AI on his phone. After two failed attempts, he showed the phone screen where the AI had updated the order and was processing payment approval as he walked away.
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The agent was working on his project in auto mode. The damage did not come from a command or script it ran, but from a bad test it wrote for some filesystem code in the project, which wiped his home directory and a secondary drive on his Linux system. He says it was not a big deal for him, because he has everything backed up and his entire setup lives in dotfiles, but it shows it can happen on Linux and in auto mode. He retold the same event in another thread ten days later; it is one case.
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