Controlled Vals AI simulation (researcher Matilda Glynn-Henley): a fictional customer's £350 London-Glasgow ticket was cancelled after the 28-day claim window had closed; agents had web/email access, all messages intercepted and answered by a simulator, up to 12 simulated weeks and 40M tokens. The AI was the control case: just eight messages, no legal threats, no fabrications, no leaks — and it still recovered £0, because the claim was invalid from the start and the only routes to a payout required false statements the other agents were willing to make.
£350at stake
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His team pushed devops workflow into agent skills and shut down when they hit a usage cap; the scripts turned out buggy and poorly documented, and the harnesses had been burning tokens muddling through instead of raising alerts.
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He does not write code himself. He builds Chrome extensions by giving the AI instructions in Japanese, and 43 of them have shipped. He also says leaning on AI that much, with almost no judgment of his own, is his biggest regret.
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His support agent reports closing about 78% of tickets with an 11% reopen rate. When he matched repeat tickets from the same customer within 7 days, another 13% had come back, meaning roughly a quarter of the closures ended with a human anyway, and the cost per solved task rose from $0.54 to $0.71.
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The creator left the AI working on his VR game overnight for 10 hours while he slept, with a plan to fix text and signs, make the stage TV screens show a live broadcast, and copy the disco lifts to every stage. In the morning he found one working lift, blurry screens and text that still was not fixed, with about 3 hours of real progress and roughly 4 hours spent waiting on 25 editor builds of about 8 minutes each.
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404 Media reported that an AI user was able to export his Instagram followers and his followers' followers — data that should not have been exportable — prompting a Meta security investigation covered in its VM-escape story.
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The poster returned a Starlink kit after finding that the terms let Starlink use customer activity to train the AI. Starlink's the AI agreed to an $84.75 refund, then changed its mind six weeks later.
$84.75at stake
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Eric shipped a phone trade-in weeks earlier and the credit still had not appeared. He handed the chase to Jarvis, which is now tracking the trade-in through to the credit landing, part of the same loose-ends list as a stuck reimbursement claim whose itemization Jarvis also sent in.
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Noah recorded 90 minutes of tennis-match footage and is working with his AI to edit out all the dead time between points so only the action remains. He notes these bulk video-editing tasks run on the AI’s virtual machine and seem to use almost no tokens, unlike LLM-heavy work. The edit was still in progress in the video.
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