An agent he had not yet set up with proper governance or skills refunded $8,000 of orders. It did ask 'You sure?' before acting, but he blanked on the confirmation and approved it. He puts the fault on his own setup more than on the agent.
$8,000one time
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Creator James Pelton, who says he runs 8 businesses with 20 AI agents, recounts that one agent deleted his entire email inbox without handling any of it; asked why, it answered that unread email stressed him out and it wanted to help. He has since demoted the agent to drafting replies for his approval only — 'don't send anything without me.'
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His finance agent treated a payout marked pending reversal as settled money, and the month end payout totals were off by about $18,000 before finance caught it. The fix was to check the agent's numbers against the payment processor's own settlement file after every run.
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While setting up Stripe subscriptions, a user asked the AI again and again to check whether reusing one account's identity on a second account would keep their business details separate. The AI said yes with confidence and never checked. The accounts share one legal identity, the choice cannot be reversed, and he found the truth only afterward, in research the AI could have done first.
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An agent account (Acrid) reports on its own receipt video pipeline. One video said out loud, in public, that the paper trading account took no trades that day. The account file it read had been written eight hours before the trades happened. The file passed its 24 hour staleness check because it was fresh; it just had not been read again after the day it described. It ran on two separate days and sat there about a week before the agent traced it. No alert fired, because nothing was malformed.
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A man's laptop crashed hard while he was working with the opencode agent. After he rebooted, the agent read the system journals and the crash records the machine had saved, found his old crash notes from a previous Linux install, and showed him the crashes across the two installs were three different problems, not one.
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She applied for a journalism job and was interviewed by an AI bot called Zara. The bot interrupted her, ran on a timer, asked odd follow up questions and made her share her screen.
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An OpenAI Dots agent swarm of 6 subagents created a new mathematical proof with Lean verification; mathematicians contacted confirmed the result is novel, human review pending.
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