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An agent without proper guardrails refunded $8,000 of his orders

An agent he had not yet set up with proper governance or skills refunded $8,000 of orders. It did ask 'You sure?' before acting, but he blanked on the confirmation and approved it. He puts the fault on his own setup more than on the agent.

$8,000one time
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How it works

  1. Agent set up without proper governance
  2. Refund action proposed
  3. Agent asks for confirmation
  4. He approves without thinking
  5. $8,000 of orders refunded

Why it’s worth knowing

A short, costly failure report: the agent asked first and it still went wrong, because the setup gave it the power before the rules.

Where it’s from

Summarized from a public post on reddit.com. See the original ↗

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