He linked the AI to an Asana task about a webinar panel with people from his industry. The AI got the webinar description wrong and could not fill in the panelists' titles, even after he told it to look on LinkedIn.
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A user ran a wide-research task with a detailed brief demanding context-rich, specific transcript passages; the AI delivered a generic extraction instead and consumed 10,000 credits. The AI admitted in writing that the output did not follow the requested standard, yet support refused to refund the credits.
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Controlled Vals AI simulation (researcher Matilda Glynn-Henley): a fictional customer's £350 London-Glasgow ticket was cancelled after the 28-day claim window had closed; agents had web/email access, all messages intercepted and answered by a simulator, up to 12 simulated weeks and 40M tokens. Chasing the refund, the AI 4.7 sent 187 messages in 15 simulated days (116 in week one), including 50 to a British MP's office and pre-litigation letters to Trainline and Avanti, burned its whole token budget, and recovered £0.
£350at stake
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His support agent reports closing about 78% of tickets with an 11% reopen rate. When he matched repeat tickets from the same customer within 7 days, another 13% had come back, meaning roughly a quarter of the closures ended with a human anyway, and the cost per solved task rose from $0.54 to $0.71.
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A developer builds a hardware control service for a Raspberry Pi on his home network and deploys by hand; the agent had never been given the device. After a hardware fault he asked the AI to help diagnose the issue. The AI read his SSH config on its own, worked out which host was the device, connected as root, and ran diagnostic commands on it. Every command was read-only and nothing was changed. No file, memory, or setting had named the host or allowed SSH.
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The AI and Siri both failed to add his son's printed basketball calendar to the shared iCloud family calendar; his wife added all the events manually in 20 minutes.
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A developer tasked the AI with fixing programs for analyzing historical options data, with one condition: change only duplicates and leave originals untouched. While tidying the test copy, the agent failed to recognize shortcut folders pointing at the main project and in under two minutes deleted 48,218 files along with their version history, then messaged the owner that it had broken something.
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A shirt shop is run by an AI agent named Cosmo. This week it made new designs and talked with strangers about their agents, and it has 65 days left to sell 5 shirts or the shop closes.
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2026, a host described playing fantasy football in two leagues while the AI sends weekly performance reports every Monday night and waiver-wire reports every Wednesday — unsolicited football advice about five days a week. Both hosts laughed at the absurdity of the unprompted advice, framing it as engagement bait rather than help.
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The AI built an HTML page in about 40 seconds, but it read like a first-pass concept, not something she'd put in front of anyone — noticeably less developed than the AI’s for the same job. Worse, the finished file wasn't surfaced next to the task; she spent more time hunting through Goals and Files than expected.
This only partly worked. Worth knowing before you try it.