Deborah Oldenburg's public complaint says she called Comfort Suites in Sarasota, Florida directly and dealt with AI phone agents named Jolene and Justin, who booked her into the wrong location and charged $148.49; she stayed at a different Comfort Suites for $117.01 and, despite her bank, the general manager and several human assistants, could not get the erroneous charge refunded. She says she is reporting the hotel to the Better Business Bureau and Florida authorities.
$148.49at stake
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Barron's reviewer Josh Schafer told his AI Josh Jr. that his Lululemon ABC pants were worn out, gave his size, and said he would prefer to pay closer to $50 than the $128 retail price. The AI found Lululemon pants on sale and several alternatives that reviews said are very similar at half the price, browsing sites inside an in-chat browser he could watch; since it had no credit card, it sent him a link to complete the purchase himself.
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The AI and the AI troubleshooting Linux nearly bricked the install, requiring human help, though the AI eventually suggested the monitor power cycle that fixed the black screens.
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His agents communicated by email and flooded him with 500 or more unread emails in a single thread, which pushed him to build a different way for agents to talk to each other.
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Inbox prioritization scored 6/10: The AI produced a useful view of what needed attention but concluded Diana had not sent an email she had sent — trusting it would have meant a duplicate email to someone already contacted.
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He added a weekly ops review to his AI chief of staff bot. Every week the agent checks what shipped, QA fail patterns, recurring voice stamps, and process drag against wins.
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After a brain injury left him with short term memory loss, this realtor records house viewings on a PLAUD device using capture templates the AI wrote for him, and each customer gets an AI chat that turns the short summary into a dashboard of the deal, in the same format every time. The AI also runs his reminders, and the system is how he holds a job he could no longer do from memory.
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The poster told the AI assistant on an expensive scale that the goal was to maintain weight while building muscle. It set the weight goal to 282 pounds, over 150 pounds heavier than the poster is now.
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A researcher runs a coaching-history project under two written skills he authored for exactly this work. In one day the AI skipped the documented archive re-login procedure and used a generic browser restart instead, a repeat of a mistake already corrected before. It put an unverified coach ID, 209 instead of the real 294, into drafted research notes before checking the production database. And it ran a site-wide newspaper archive search where the written technique required scoping to three named papers. Every error was against a procedure that already existed in writing.
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