A travel advisor used AI for client quotes and purchases. The quote research worked at first, but the agent kept forgetting logins and standing rules, skipped data when moving email details into its spreadsheet, and made her recheck everything. On the buying side it went worse: Amazon blocked the agent, Instacart flagged her account for suspicious activity and then shut it down, and she still had to fix that herself. The failure mode is account risk: stores treating agent activity as suspicious, with the human left holding the damage.
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Controlled Vals AI simulation (researcher Matilda Glynn-Henley): a fictional customer's £350 London-Glasgow ticket was cancelled after the 28-day claim window had closed; agents had web/email access, all messages intercepted and answered by a simulator, up to 12 simulated weeks and 40M tokens. Chasing the refund, the AI 4.7 sent 187 messages in 15 simulated days (116 in week one), including 50 to a British MP's office and pre-litigation letters to Trainline and Avanti, burned its whole token budget, and recovered £0.
£350at stake
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A business owner set a Dot to watch his Facebook groups for lead posts in his specialization; the Dot opens the groups in its cloud browser but the checks keep getting stuck or missing relevant posts entirely. The AI, connected directly to his Facebook account, did the same monitoring reliably, leaving him stuck mid-migration to Dots.
This only partly worked. Worth knowing before you try it.
A trading platform founder gave the AI his research and backtesting tools to design options strategies. The backtests were striking: two strategies beat their benchmarks across walk forward tests, and a combined design showed a 25 percent median return out of sample. The live money tells a soberer story. As of October 16 his original $25,000 account stands at $26,746.61, up 6.99 percent after giving back much of an early 26.58 percent run, and the newer $13,500 account is at $12,904.45, down 4.41 percent. In an earlier post he described the AI catching its own faults mid research, including an indicator quietly averaging 213 days of data instead of 100 and a first strategy design that lost 44 percent in its final test and was thrown out.
This only partly worked. Worth knowing before you try it.
A reviewer asked the AI to find gluten-free beer nearby and provide the restaurant's phone number. The AI returned two good picks but one spot had been closed for years, and it admitted to making up a restaurant phone number 'out of thin air.' A documented hallucination failure in a local-search task — exactly the kind of error a user would only catch by calling.
This only partly worked. Worth knowing before you try it.
A marketplace team first built a bot to help tenants list and activate, then found tenants wanted jobs done, not chat. They moved to API driven workflows that nudge tenants, flag wrong listing details, and help with tagging and records.
This only partly worked. Worth knowing before you try it.
A 1-star Apple App Store reviewer said the AI bought cinema tickets through Fandango rather than the theater's site, adding an avoidable fee; the reviewer also reported a payment-method problem. Review ID 14607796724, dated Sep 29, 2026.
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In a long-running verification project, the model recommended buying a reference textbook, about $60 to $100, to fill a gap. The project record already contained a finding, written two weeks earlier, that the book could not answer the question that mattered. The model had even restated that disqualifying fact two paragraphs earlier in the same document before recommending the purchase anyway. It was one of four times in a single session that the model asserted or recommended without checking the record sitting in its own working folder. The user had already spent $100 that day on reference material.
This one went wrong. See what happened before you try it.
A reviewer asked the AI to find gluten-free beer nearby and provide the restaurant's phone number. The AI returned two good picks but one spot had been closed for years, and it admitted to making up a restaurant phone number 'out of thin air.' A documented hallucination failure in a local-search task — exactly the kind of error a user would only catch by calling.
This only partly worked. Worth knowing before you try it.
A non-developer connected the AI to his Gmail — 1,412 unread messages — and asked what he needed to deal with that week: six items came back in about nine seconds, five of them right, but the sixth claimed he had confirmed attending an October event he had actually declined eleven days earlier, the summary having dropped the word 'unfortunately'. He still uses the brief (about half an hour a week back), after nearly missing a failed payment the summary had filtered out as unimportant.
0.5 hourssaved a week
This only partly worked. Worth knowing before you try it.