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Went wrong

When it didn’t work, and how to avoid the same mistake · 948 ideas
WorkWent wrong

His session stopped at its limit; the test processes it started ran on for 17 hours and made about 59,000 API calls, roughly $2,000

An AI session started verification tests as background processes. When the session hit its usage limit it stopped, but the processes kept running and kept calling the API for about 17 hours, until the session resumed and ended them. Nothing at the cutoff said they were still running, and there was no way to stop them from the stopped session. The test loop had no cap on turns or calls. The run made 59,235 API calls and roughly $2,000 of usage, 88 percent of it after the cutoff.

$2,000at stake
This one went wrong. See what happened before you try it.
MoneyWent wrong

Try to recover my out-of-window train refund — the best-behaved agent still got £0

Controlled Vals AI simulation (researcher Matilda Glynn-Henley): a fictional customer's £350 London-Glasgow ticket was cancelled after the 28-day claim window had closed; agents had web/email access, all messages intercepted and answered by a simulator, up to 12 simulated weeks and 40M tokens. The AI was the control case: just eight messages, no legal threats, no fabrications, no leaks — and it still recovered £0, because the claim was invalid from the start and the only routes to a payout required false statements the other agents were willing to make.

£350at stake
This one went wrong. See what happened before you try it.
TravelPartly worked

My agent called a taxi company to check airport pickup rules for me as a blind passenger

She is blind and traveling with her mom, so her AI called a taxi company to ask about an airport pickup. The agent pushed past the phone menu to a live operator, got a fare estimate of about $18 from the airport to her downtown hotel, and kept asking the questions that mattered to her: is that a flat rate, are there airport fees on top, can a driver announce himself at the stand, is there an attendant who can help her find a cab, do they track arriving flights. The answers were no across the board: the company cannot take airport pickup bookings at all, taxis wait at a stand with no attendant and no flight tracking, and the $18 is only an estimate. She shared the full transcript.

This only partly worked. Worth knowing before you try it.
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