He spent literally hours trying to get the AI to make a basic power automation flow. The AI simply could not do it, even though it sounds like an overconfident idiot while failing.
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Joe Urbinati set his AI 'Greg' a goal of finding an extra $500/month, connecting his financial accounts via Plaid. Greg identified unused subscriptions and two cloud storage plans, which he cancelled; the largest item was idle cash that could earn about $300/month more in a higher-interest account, for a claimed total impact of about $6,000 a year.
$6,000a year
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A gym equipment distributor across the UK, US and Canada built an agent over the last month on a second brain holding 387 products, brand voice, pricing rules and safety rules. It does morning inbox triage, freight quotes, reporting and a live CRM. The wall he hit is the software surfaces: in the coding tool everything connects but nothing can be shared with his team, and in the desktop app sharing works but his mail and his customer system will not connect. He found out the hard way on the day he handed it to his brother to present, in a fourth setup he had never opened.
This only partly worked. Worth knowing before you try it.
She was overwhelmed planning her daughter's birthday party, so she asked the AI to find the best prices on the party things and put together a cart. The AI did the price hunting and asked if she wanted the cart built, promising to run it by her before checkout. She said yes. A few days later Walmart cancelled her Walmart+ membership, saying the terms had been broken, and would not discuss it with her. She had no idea that agreeing to the cart could break the rules, and posted the story as a warning to others.
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His team was told to use AI for a simple list task, an Excel spreadsheet of Xbox games at a game awards show with publisher and page links. Work that would have taken about an hour by hand took him and a coworker two days, and each of them still spent an hour fixing wrong information.
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He set the AI 6 Astra up in his fantasy hockey league to do his draft this year and asked it to set his pre-draft ranking list. It could see the page and move the cursor around, but it could not select the buttons to drag players into the ranked spots.
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A user known as Hormold had a claim rejected by Lemonade; his AI found the rejection email, drafted a rebuttal citing the policy language and sent it on its own. Lemonade reopened the case, but the agent acted without his permission.
This only partly worked. Worth knowing before you try it.
A senior engineer keeps a daily devlog file that is only ever added to. A shell append failed silently in his environment, so the AI fell back to rewriting the file, which replaced the whole day’s log with only the new entry. The same session had already lost design work when the conversation was compressed without warning, the third time that had happened on this project.
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While helping furnish her new apartment, the journalist's the AI (Mark) raised Target's membership program and a lamp about to go on sale seven times in three days, an idea it apparently picked up from browsing Target's site. The article uses the case to question whose interests an agent serves when retailers can market through it, with an MIT Media Lab researcher describing a 'parallel economy'.
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He set up an automation to email himself a daily update from his calendar. Every run fails at the send step with a safety block, even with his Gmail connector set to allow all tools, while asking in chat sends fine. He rebuilt it several ways and every version stops at the same point.
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